CUSTOMER FEEDBACK

Customer reviews

Read what customers have shared about Toxic Respond and their experience with our pest control service.

Browse the reviews published on our website, or visit our Google profile for the latest rating and customer feedback.

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Google reviews
4.9/ 5

108 reviews · Checked 29 October 2026

Read all reviews on Google Rating snapshot. Visit Google for the latest figures.
FROM OUR CUSTOMERS

Ratings and reviews

Newest first · No star-rating filter

Showing 51–60 of 97 ratings and reviews

Vinoj John

I hate rats

Lauren Forbes

Lyubo & Plamen were great! They were there within hours of us calling and had the issue sorted within days. We’re really thorough when checking for entrants points and closed those up amazingly. Very understanding when I was visibly nervous and explained everything clearly! Would recommend their service

Osazee Juliana

I can't describe how patient and responsive these guys are. I suffer from insectophobia and become paranoid when I see even the tiniest insect. I must say that I am amazed at how patient Tommy was with me! I must have called dozens of times day and night, and Tommy listened to me every time and answered every question I asked him. His team came several times in the middle of the night to inspect my room and reassure me . These are people who genuinely care about their clients and I am extremely greatful for that. There are not many of them nowadays. Thank you!

Ioanna Maria

Σας το συστήνω σε ολους 👍👍👍👍👍👍

ALEXANDRE DEBIAGI

They were very responsive, good price and on time. They answered my call straight away and book the inspection/treatment the day after. "P" and Lyu were very professional and they clarified all the doubts, tips , etc. Definitely, 5 stars service !!! Thank you guys

Melinda Cherrett

These guys are the best. They assessed the situation, dealt with the rodents in a professional manner. They returned several times with different bait & traps and caught the biggest rat I had ever seen, it was a Super Rat. In total 4 have been caught so far. The good looking tall one (Lyubo) secured the holes around the house to make it rat proof. Great job done and I am very happy with the results so far. I wouldn't hesitate to use them again if and when the need arises. Excellent, 5 stars

Nadia Dos santos

Words cannot describe how grateful I am to have come across such a professional yet humble Group of excellent pest controllers and management, Not only are they prompt in replies and thorough In communication, they are honest, Reliable, and overall have an immaculate level of professionalism. They inspect, diagnose, and execute! And that’s exactly what you need when dealing with pests in your home! I would like to specifically thank Lyuben and Plamen for their dedicated hard work so far, and Mr Tommy bull for his outstanding level of professionalism as well as his genuine intentions of wanting the best outcome for his clients, whilst being thorough and prompt in communication and explanations. I cannot wait to be over and done with these pests and get my home back! Will definitely update this review with good news really soon! Thank you #ToxicRespondPestControl!

TUTES HUB

I was visiting my aunt in London and brought some bed bugs with me to her apartment, probably from the airport. I had 2 treatments with another company and with no effect. Then I called these guys, they were very thorough on the inspection, managed to find them behind the picture frames on the wall. They did the treatment and now it seems the bed bugs are gone. They said I have to wait for 3 weeks to get the full results, but this is the second week from the treatment and no one is getting bitten and we don't see any bed bugs anymore. Very good and effective team 👍

temitope ajagbe

Fantastic and very professional. Thank you

arun ramakrishnan

HERE TO HELP

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